A Note from the Owner
Dear Clients and Perspective Clients,
The Garvin Group has been serving the St. Louis Metro area since 1994. We began as a commercial cleaning firm and later evolved into a residential and commercial carpet, upholstery, drapery and blind cleaning company. The Garvin Group is locally owned and committed to professionally serving its community. We will return your calls promptly, confirm your appointment, arrive on time and ensure your complete satisfaction. We know you have many choices for carpet and drapery cleaning; we want to earn your business and your trust.
Our goal on every project is to deliver “old-fashioned” service to you. Integrity and honesty are the hallmarks of our company. You will not be pressured into adding additional services and you will feel as though your hard-earned dollars were well spent.
While we do our best to remove every stain, some stains have become permanent as a result of time and prior treatment. We will be upfront and explain the results you can expect. When we think we may encounter an issue before, during, or after your cleaning, we will communicate our concerns with you. Exceptional customer service is the foundation of our firm. It allows us to offer our comprehensive Service Guarantee: If the client isn’t satisfied with our work, we’ll re-clean the problem area at no charge.
Because your home is a prized possession, we pay special attention to making you feel comfortable about hiring us. Our technicians will come to your home professionally dressed, well-groomed and thoroughly trained. We run background checks on all of our employees, so you and your family can feel safe while our technicians are working. Additionally, we are insured and bonded to add that extra layer of security for the possessions in your home.
I thank you for visiting our website and I invite you to join our ever-growing list of satisfied clients.
Best Regards,
Rod Garvin,
Owner